Interpretation
Its all about interpretation in communication....
Communication can be a word, deed, expression or just a mail, note or letter.... It's all about how we interpret the message conveyed...
I happened to attend a very interesting session related to technical writing which was presided over by Prof.Dr. Jagadish who is teaching in the Information systems department.
The inaugural speech had this segment on interpretation. Quite an interesting one.
A lady had a discomfort in her chest and was referred to a cardiologist who suggested that she take an EEG ( Its called an Echo test). On the doctor's table, the doctor held a scanner on her chest and was scanning the impressions on the monitor in front of him. He said, "No Thrill"....
The lady, was obviously waiting for a diagnostics and didn't want to hear such a comment. She jumped off the bed, changed quickly and walked out fuming...." I didn't know that this doctor is such an indecent man".
It turned out later that the lady had been referred to the cardiologist because it was suspected that there were problems with the murmur of her heart beat. The unit of murmur in medical jargon was 'Thrill'. The higher the value of 'Thrill', the more problems the heart beats had. So the doctor was just ruling out the possibility of errors in her heart's murmur when he said, " No Thrill".
She didn't wait to hear what would have actually made her glad... :) All because of the wrong interpretation.
You never know what the other person means unless you want to ensure that there is no misunderstanding of facts... Often times, we don't care about this. In emails, in phone calls, in conversations, in meetings, in discussions, and just about any kind of communication.
Communication can be a word, deed, expression or just a mail, note or letter.... It's all about how we interpret the message conveyed...
I happened to attend a very interesting session related to technical writing which was presided over by Prof.Dr. Jagadish who is teaching in the Information systems department.
The inaugural speech had this segment on interpretation. Quite an interesting one.
A lady had a discomfort in her chest and was referred to a cardiologist who suggested that she take an EEG ( Its called an Echo test). On the doctor's table, the doctor held a scanner on her chest and was scanning the impressions on the monitor in front of him. He said, "No Thrill"....
The lady, was obviously waiting for a diagnostics and didn't want to hear such a comment. She jumped off the bed, changed quickly and walked out fuming...." I didn't know that this doctor is such an indecent man".
It turned out later that the lady had been referred to the cardiologist because it was suspected that there were problems with the murmur of her heart beat. The unit of murmur in medical jargon was 'Thrill'. The higher the value of 'Thrill', the more problems the heart beats had. So the doctor was just ruling out the possibility of errors in her heart's murmur when he said, " No Thrill".
She didn't wait to hear what would have actually made her glad... :) All because of the wrong interpretation.
You never know what the other person means unless you want to ensure that there is no misunderstanding of facts... Often times, we don't care about this. In emails, in phone calls, in conversations, in meetings, in discussions, and just about any kind of communication.
Comments