Dew

Customer Support is the key point of focus in all successful business ventures. Almost all top organizations and business groups give a thought to customer satisfaction. I could see this point was well taken in one of the best jewelry Shops in Chennai.I had stepped into this shop to get a farewell gift for a friend. I wanted to get a nice gift, a gift that she could make good use of. To me, the ground floor of the shop was more of a well-lit airport, the central bus stand, or railway station to say the least. I was hoping that the second floor which housed the gifts would have some space for me to stand, leave alone select the gift. The Supervisor was very friendly.( I am not sure of his designation actually... He wore a grey suit and looked different from the rest of the staff) . I thought that it was one of those 'Customer Satisfaction' moves that the Manager had chalked out. I elbowed my way to the second floor which had a lot of silver articles and gifts. After visiting ev...

I have been spending lots of money for the last two months. Not that I wanted to waste money, but situations demand that money be spent. Never really given it a thought until my friend and me stepped inside a restaurant yesterday for her treat. We chose the place because she was impressed its ambience , the last time she had dined there. It was 2:00 o' clock in the afternoon. The ambience was impressive and place looked crowded. We managed to find seats and settled down to place orders for lunch. There was an old man in a typical rich South Indian attire( Silk Dhoti, Shirt and Shawl) having his lunch in the same bay as ours. There was a mineral water bottle on his table from which he took occassional sips.We ordered a bottle of mineral water too.. "Thanks to the Old Man" I said to myself... else I would not have cared to ask for Mineral water, given that the restaurant was popular and good and I am all flat for the paintings there. The food was tasty, but I noticed in th...